Terms and Conditions

Welcome to Dragon Slots Casino. These site terms govern your access to and use of our website, games, player account, promotions, and related services. By registering, logging in, or otherwise using the platform you agree to these conditions of use. This page sets out the main rules, rights, and responsibilities that apply when you use our services, so please read it before you play.

Who may use the platform

Dragon Slots Casino is intended for adults only. You must be at least the legal gambling age in your jurisdiction to register, deposit, or play. It is your responsibility to ensure that online gambling is lawful where you are located.

We may restrict access to parts of the site, or the entire site, in certain countries or regions. Availability of games, payment options, and promotions can vary by location.

Account registration

To open an account you must provide accurate, complete, and up-to-date information. Accounts must be registered in the name of the person who will use them. Each player may hold only the number of accounts permitted by the operator; multiple personal accounts are not allowed unless expressly authorized.

You may be required to verify your details before you can make deposits, place wagers, or request withdrawals. Providing false information, or using another person’s details, may result in account suspension, forfeiture of funds, and closure.

Identity checks and verification

We carry out identity, age, address, and payment method verification to meet legal and regulatory requirements and to protect our players. Verification may include requests for copies of government-issued ID, utility bills, bank statements, or proof of payment.

Verification requests are routine, and failure to provide requested documents may limit your access to deposits, withdrawals, bonuses, and account features. For more information on how we handle personal data in these checks, see our Privacy Policy.

Using your account

You are responsible for keeping your login details confidential and for all activity that occurs under your account. Accounts are personal and may not be shared, transferred, assigned, or sold.

If you suspect unauthorized access, notify us immediately using the support channels on the site. We may require you to change credentials or to complete additional verification before restoring access.

Deposits, withdrawals, and balances

We accept multiple currencies, including United States dollars, euro, and New Zealand dollar. Available payment methods, processing times, deposit and withdrawal limits, and fees may vary by method and by location.

Withdrawal requests may be reviewed and processed only after identity and security checks are complete. We may also require turnover of deposited funds before a withdrawal is permitted; in some cases, a deposit may require a minimum turnover of three times before withdrawal is allowed. We may place temporary holds on transactions for review, and we reserve the right to delay or decline transactions where verification is incomplete or where suspicious activity is detected. As part of responsible operations, we may conduct internal reviews of withdrawals; these reviews can take up to 48 hours in typical cases.

Bonuses and promotions

Bonuses, free spins, and other promotional offers are subject to specific bonus terms in addition to these site terms. General points to note include:

• Welcome bonus example: 225% up to $2,250 plus 200 free spins and one bonus game on eligible deposits of $20 or more. Availability may vary.
• Wagering requirement: most deposit bonuses carry a 40x wagering requirement on bonus plus deposit, unless stated otherwise.
• Time limits: default completion windows are 30 days for deposit bonuses and 7 days for free spins.
• Game contribution: slots usually contribute 100% to wagering requirements; table games and live dealer games typically count less or may be excluded from bonus play.
• Bet limits: maximum bet while a bonus is active is capped at $5 per spin, unless a promotion specifies otherwise.
• Bonus state: bonuses are non-sticky by default, and wagering may be required on both the bonus amount and the deposit.
• One bonus at a time: only one bonus can be active on an account at a time. Multiple free bonuses cannot be claimed consecutively without the required deposit.
• Maximum cashout: cashout limits vary by VIP level; as an example, basic levels may have a $500 cap, intermediate levels $1,500, advanced levels $5,000, and no-deposit bonuses commonly have a $50 maximum cashout.

Bonuses are generally credited automatically on eligible deposits, or by selecting the promotion in your account dashboard. Always review the specific promotion terms before participating. Bonus abuse, including creating multiple accounts, irregular play patterns, or other forms of exploitation, may result in forfeiture of bonus funds, withheld winnings, and account restrictions.

Game availability and service access

We aim to make games and services available across desktop and mobile devices, but availability varies by device, location, and software provider. Games, features, or payment methods may be added, removed, suspended, or limited at any time for maintenance, regulatory reasons, software updates, or technical faults. We do not guarantee that any particular game, feature, or payment option will always be available.

Fair play and prohibited behavior

You must use the platform lawfully and in good faith. Prohibited conduct includes, but is not limited to:

• Using the site for illegal purposes, or attempting to manipulate outcomes.
• Colluding, cheating, or using bots, automated tools, or unauthorized software.
• Providing false information, or operating accounts on behalf of others.
• Engaging in chargeback abuse, bonus abuse, or other forms of fraud.

We monitor play for fairness and integrity. If we reasonably suspect violation of these rules, we may take action to protect other players and the platform.

Restricted conduct and operator rights

If we reasonably suspect misuse, incomplete verification, or breaches of rules, we may limit access, suspend betting, withhold or reverse bonuses, freeze funds pending review, or close accounts. We will act proportionately and transparently where possible, and we will notify you of decisions and the reasons where appropriate.

We may also refuse service where required or permitted by law, or when we believe activity presents an unacceptable risk.

Errors, mistakes, and technical issues

From time to time, system errors, misprints, incorrect balances, game malfunctions, or interrupted sessions may occur. We reserve the right to correct obvious mistakes, cancel or adjust bets placed in error, and resolve the consequences of technical faults in a fair and reasonable way. If a game outcome is affected by a technical issue, we will take steps to restore fairness, which may include voiding affected rounds and returning stakes, or making alternative adjustments consistent with our responsibilities.

Responsible gaming and player protection

Gambling should be treated as entertainment, not as a way to earn income. We provide tools and limits to help you manage play, including deposit limits, time-outs, self-exclusion, and reality checks. Players are encouraged to use these tools when needed. For help with problem gambling and for information about support services, visit our responsible gaming page.

We also support age and identity verification, transaction monitoring, and other safeguards to protect vulnerable players.

Intellectual property

All site text, graphics, logos, software, game clients, and other original content are the property of Dragon Slots Casino or our licensors. You may not copy, reproduce, republish, distribute, or commercially exploit site content without our express written permission.

Third-party providers and linked services

Some games, payment services, and technical features are provided by third-party vendors and licensors. Those services are subject to their own availability, terms, and operational limits. We are not responsible for the performance of external providers, but we will work with them to resolve issues that affect your experience.

Where the site contains links to external websites, those links are provided for convenience and do not imply endorsement. External sites may have different terms and privacy practices.

Limitation of liability

To the maximum extent permitted by applicable law, Dragon Slots Casino is not liable for losses, costs, or damages resulting from system outages, third-party failures, unsupported devices, user error, changes to third-party services, force majeure events, or misuse of the service. We will, however, act reasonably to investigate complaints, correct errors we are responsible for, and make adjustments where appropriate.

No guarantees

The website, games, and services are provided “as is” and “as available.” We cannot guarantee uninterrupted access, constant availability, or error-free operation. We will strive to maintain reliable operations and communicate known interruptions when possible.

Changes to these site terms

We may update these conditions of use from time to time. The latest version posted on the site takes effect on the date shown at the top of that version, unless otherwise stated. Continued use of the platform after changes are posted constitutes acceptance of the updated terms. We recommend reviewing this page periodically.

Related policies

These site terms work together with other important documents, including our Privacy Policy, Bonus Terms, responsible gaming information, anti-money laundering and KYC guidance, and our Cookie Policy. Please review those pages to understand how we handle data, bonuses, and security.

Contact us

If you have questions about these conditions of use or need help with your account, contact our support team via the site FAQ, live chat, or by email at support@dragonslots.com. We aim to respond quickly and to resolve issues fairly.

These terms are intended to create clear expectations for how Dragon Slots Casino operates and how players should behave. Continued use of the site means you accept these rules, and we appreciate your cooperation in keeping the platform safe, fair, and enjoyable for everyone.